When the subject matter sells itself…

When the subject matter sells itself…

  • Date – 25th January 2019
  • Brand – Glastonbury

An explanation

When you find yourself bombarded by emails, sometimes it is easy to miss good/bad emails. It strikes me as amusing then when you receive an enticing email with such a strong selling point, but which really doesn’t deserve the time it receives.

The case in point here is this email selling the chance to perform at the Glastonbury Festival.

Glastonbury sells itself. It is arguably the most famous music festival in the world. It dominates BBC coverage for 5 days a year. It attracts musicians, celebrities and the public alike. It can make careers. It can resurrect careers. It can (occasionally) destroy them. The opportunity to perform is one no musician wants to miss.

As such, it feels like such a shame that See Tickets send out such dark, gloomy, long-winded emails. Dark backgrounds are bad for the eyes, difficult to read and look horrendous on mobiles. Add 5 paragraphs of long winded white text and you have an email which is a challenge to read.

Yet despite these flaws, this email will get some great KPI stats just because of what it offers. Just think what could be achieved if a decent designer and a more succinct copy-writer were able to build this. Such a shame, but ultimately the subject does indeed sells itself.

  • Subject Line – Your chance to perform at Glastonbury 2019!
  • From – Glastonbury Festival <glastonburyfestival@email.seetickets.com>

A Broken Template…

A Broken Template…

  • Date – 18th December 2018
  • Brand – MarathonBet

An explanation

It’s easy to praise emails, but sometimes it is also important to highlight when one could be done better. If there’s something which didn’t work, or there’s a silly error, or if it just looks horrible.

Ultimately, nobody is perfect. If you’ve worked in CRM, you’ve made mistakes. It’s easy to do. An error in personalisation, a bit of broken code, it happens to us all.

However the key is to catch the errors and to fix them.

The below email from MarathonBet is the latest one of many to use a template with what appears to be a broken header. Either that or the Designers have created a responsive template which deliberately has a full page header across it. Either way, it just looks wrong.

  • Subject Line – *Name*, you could win Hibernian prizes and Free Bets this Christmas
  • From – Marathonbet <noreply@email.marathonbet.co.uk>

 

The simple Gambling approach…

The simple Gambling approach…

  • Date – 18th December 2018
  • Brand – LeoVegas

An explanation

I enjoy a good punt. It all goes back to when I was a child and the family used to have a friendly sweepstake on sporting events. Nowadays I’m registered to multiple sites and enjoy receiving a huge number of emails a day from different sites.

As such, a lot of these will feature on this site. I’m not encouraging gambling, just like I’m going to try to avoid promoting certain brands. This site is purely to give a shout out to emails I love, whatever the reason.

So what’s so special about this LeoVegas email?

Well, take your pick. Whether it is the simplicity, the multiple calls to action, the design. This wonderful responsive email screams “play this game”. Like Paddy Power (who will feature on a number of occasions in the future), this email provides quick options with minimal copy, and is directly targeted at a segmented section of the database.

Like most emails I receive, I’d be intrigued to see the click through and heatmap results for this email.

  • Subject Line – What’s trending at LeoVegas this December
  • From – LeoVegas <noreply@leovegas.com>

That first one…

The email which made me fall in love with emails…

  • Date – 17th December 2015
  • Brand – Odeon

An explanation

In December 2015, Stars Wars VII was released to mass acclaim. A return to an universe far, far away, the film reunited children (young and old) with Luke Skywalker, Han Solo and the rest of the original cast.

The movie was coming soon… Expectations were high. Then Odeon turned it up a notch. With a now defunct countdown timer, familiar colours and fonts, they caught that mood wonderfully. If memory serves, there was even a scrolling graphic!

This, along with the interactive follow up emails (a slider featuring different characters… class) caught the mood and stuck with me.

These emails now look a bit dated and I’ve (to my lasting despair) lost the countdown timer, but their impact stuck with me to this day.

Here’s just one of them…

  • Subject Line – ****, the force has awoken!
  • From – A Galaxy Far, Far Away <odeon@email.odeon.co.uk>